ALPHA-OG
PRIVACY POLICY
DATA PROTOCOLS
At ALPHA-OG, we respect the code. In the digital age, your data is your digital footprint—your personal frequency.
We protect that frequency with transparency, control, and responsibility.
SCOPE
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from
https://alphaog.co
FULFILLMENT
SECURITY
OPTIMIZATION
COMPLIANCE
01
INFORMATION WE COLLECT
A. Device Information (The Digital Trace)
PURPOSE
To load the Site accurately for you and perform analytics to optimize performance, usability, and experience.
SOURCE
Collected automatically via cookies, log files, web beacons, tags, or pixels.
DATA COLLECTED
Browser type/version, IP address, time zone, cookie info, pages/products viewed, search terms, and interactions.
B. Order Information (The Supply Drop)
PURPOSE
To process payments, arrange shipping, provide invoices/order confirmations, and fulfill purchases.
SOURCE
Collected directly from you during checkout.
DATA COLLECTED
Name, billing/shipping address, email, phone number, and payment info via third-party gateways.
ALPHA-OG does not store full credit/debit card numbers or sensitive payment credentials on its servers.
C. “GEARS” Loyalty Program
PURPOSE
To manage user accounts, track loyalty points (“Gears”), and enable reward redemption.
SOURCE
Collected when you create an account or participate in the loyalty program.
DATA COLLECTED
Account login details, purchase history, and reward redemption records.
02
HOW WE USE YOUR DATA
FULFILLMENT
Processing payments, packaging products, and coordinating logistics partners for delivery.
COMMUNICATION
Order confirmations, shipping updates, and notifications about brand drops or important updates.
SECURITY
Screening orders for potential fraud or risk.
OPTIMIZATION
Analyzing usage patterns to improve products, services, and website performance.
03
SHARING YOUR INFORMATION
PLATFORM HOST
Our online store is hosted on a third-party e-commerce platform (such as Shopify or an equivalent service).
PAYMENT GATEWAYS
Secure third-party payment processors handle all transactions.
LOGISTICS PARTNERS
Courier partners receive your name, address, and phone number solely to complete delivery.
LEGAL COMPLIANCE
We may disclose information to comply with laws, legal processes, or lawful requests, or to protect our rights.
04
BEHAVIORAL ADVERTISING
We may use your personal information to provide targeted advertisements or marketing communications we believe may be relevant to you.
You can opt out by adjusting browser settings or using industry-standard opt-out tools provided by advertising platforms.
05
YOUR RIGHTS (DIGITAL SOVEREIGNTY)
If you are a resident of certain territories (including the EEA or applicable regions in India), you have the right to access,
correct, update, or request deletion of personal information we hold about you. To exercise these rights, contact us below.
06
DATA RETENTION
We retain Order Information for our records unless and until you request deletion. This supports customer service, warranty requests,
and loyalty program calculations.
07
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in practices, operational needs, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
08
CONTACT THE BASE
ALPHA-OG
Email: alphaog2025@gmail.com
Website: https://alphaog.co
END TRANSMISSION
URBAN / UTILITY / FUTURE